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As a lending specialist, it is my commitment to provide you with a professional and personalised service and to deliver the mortgage solution that best suits you needs.
With a Malaysian Chinese background, I am able to speak four languages fluently (English, Mandarin, Cantonese and Malay). I migrated to Australia in 2005 and completed a bachelor degree at the University of Queensland. I joined Astute North Queensland after having experienced the exceptional service provided by this company. I embrace the opportunity of being the only Asian finance broker in the region. Having been through the buying process myself, I understand that purchasing a home can be frustrating and confusing, especially if you are buying your first home. My job is to guide you through the process and give you the support you need to make it an easy, smooth and stress-free experience.
I look after all the paperwork and liaise with other key parties including your conveyancer, real estate agent, builder and valuer. Having access to a full range of mortgage products and staying up to date with the latest rate movement, I will find you the right home loan with best features and competitive rates. So let me share your excitement of getting your dream home or investment property.
kinfei.chan@astutefinancial.com.au
136 Mulgrave Road, Cairns, QLD 4870
kinfei.chan@astutefinancial.com.au
136 Mulgrave Road, Cairns, QLD 4870
We recently had an appointment with Astute to help us sort out our mortgage needs. From the moment we stepped into the building we were made to feel welcome. From Shae on the front desk to Damian during our appointment. Damian went above and beyond to help us with our needs, explaining things simply and offering further support. It all makes so much more sense when you have someone who knows what they’re talking about! Thank you so much.
I had no understanding of how the insurance side of Astute worked. After my first visit with Peta I was blown away with how she explained everything to me. And what I didn’t understand she was happy to take the extra time to explain them again. I felt she was very thorough and when I left I was able to think about what suited my needs to make a decision on how I wanted to proceed. Thanks Peta for advice.
I found every time I rang the office with a query the phone was answered promptly. Gus and his team stayed in contact at all times either by email or phone just to make sure I had complete understanding of the forms I was signing and the procedures they were taking to finalise the loan. I was never left wondering what happens next.
After having issues with another broker and losing a settlement, we were recommended by solicitor. After speaking with Billie she was honest and open about my options. The entire process was dealt with promptly and efficiently with minimal to no stress.
I found the whole experience easy & everyone there were so lovely n friendly & also available any time to answer any questions we had.
I was very impressed with the quality of service and support. Jasmin really went beyond to ensure my equipment loan went as smooth and quickly as possible which took a great deal of stress out of setting up my new business. I would highly recommend Astute’s EF team Donnie, Morene and Jasmin for any car or equipment loans.
Friendly and very knowledgeable. Made the whole process of getting our first mortgage easy and relatively stress free. Very prompt communication and excellent rates provided on our mortgage.
Excellent team, all staff were professional and friendly, will definitely use their expertise again and recommend to friends and family.
My husband and I went to Astute today, firstly met with Shae at the front reception and had a chat with her. It was lovely to chat with such a friendly happy lady who made us feel welcome.
We went upstairs and met with John Watts for some financial advice. We have known John Watts for over 10 years now, and truly admire his honesty and ‘no beating around the bush business eiquette’. We would highly recommend anyone requiring financial advice and/or a financial bank loan to not look any further than that of the ASTUTE team. 🙂 Thanks Astute….
